Trust, reputation, collaborative consumption and service networking

This TED talk by Rachel Botsman describes the online evolution of trust and reputation that’s feeding into new ways of doing business, “collaborative consumption” (AirBNB) and “service networking” (TaskRabbit). More people doing business directly with other people via virtual mediation. Via this trend, people are learning to be more trusting, and with more trust there’s more of this kind of biz.

Author: Jon Lebkowsky

Co-wrangler of Plutopia News Network, cohost Radio Free Plutopia. Podcaster, writer, dharma observer, enzyme. Former editor/publisher, FringeWare Review; associate editor at bOING bOING and Factsheet Five; writer at Mondo 2000, 21C, Wired, Whole Earth Review, Austin Chronicle; sub-editor at Millennium Whole Earth Catalog; blogger at Worldchanging. Digital culture maven, podcaster, writer, dharma observer, enzyme. On The WELL, Cohost of VC (virtual communities), Media, and Civil War (.ind) conferences.