Data glitches: how to get right with your customer
My friend and colleague e-Patient Dave deBronkart explains how misinformation from a customer service agent for Verizon led to a […]
Business, e-patients, Technology
Technology
Business, Technology
Change your partners, Skype to my Lou
Silver Lake Partners bought a majority interest in the VOIP technology company Skype from Ebay. Phil Wolff shows how ownership
Media, Social Media, Technology
Talking about the old daze
Joe Matheny invited me to have a conversation with him on his Internet radio show at Alterati, The GSpot. We
Business, Futures, Technology
Free as in beer
In the New Yorker, Malcolm Gladwell runs a sanity test on Chris Anderson’s book Free: The Future of a Radical
Business, Design, Technology
Open Architecture Products
Andrew Lippman on “open architecture products,” and viewing customers as partners who will contribute to the evolution and design of
Community, Technology
Crowdsourcery in Austin
Several local web thinkers met recently with the IT staff from the City of Austin to discuss a best approach
Community, Social Media, Sustainability, Technology
Technoutopia socialism
Kevin Kelly talks about “social media” and social-ism, saying “the frantic global rush to connect everyone to everyone, all the
Social Media, Technology
Mindcasting
Jay Rosen made a rich Tumblr post about mindcasting and Twitter. Mindcasting is Jay’s term for his posting style –
Politics, Social Media, Technology
Open Government on the Internet
Friday’s “Open Government on the Internet” conference at the LBJ Library opened with Bill Bradley, who discussed his (and President
Body, Consciousness, Technology
The Evolving Brain
The human brain is always evolving, and that evolution is accelerating. Consider “superplasticity,” described as “the ability of each mind
Body, Futures, Technology
Personal health records: the data’s not in (really)
A PHR (Personal Health Records) system like Google Health supposedly “puts you in charge of your health information,” but where
Politics, Technology
National Broadband Plan (hooray)
Finally, historically, the FCC is working on a national broadband plan. “Why: President Obama considers broadband to be basic infrastructure,
Business, Sustainability, Technology
Algae Biofuels Summit
Here’s a conference for “communities in the algae biofuels value chain,” including “power plant operators, industrial carbon generators, algae technology
Technology
Big Dog
A strange, remarkably agile robot from Boston Dynamics (discovered via Toe Stubber).