and stable culture of a form and shape not possible in more finely
controlled environments, and that code is deceptively simple.” Christopher Poole, aka Moot, creator of 4chan, will deliver a keynote at 2pm Sunday, March 13, at SXSW Interactive.
My friend Sarah Vela launched a new company called Help Attack! in August, and it’s proving to be a cool way for nonprofits to raise money, and a clever way for donors to commit money by pledging to give some amount of money for every tweet they post in a month. Sez Sarah, Sez Sarah, “This new way to donate is easy, fun and offers a layer of social responsibility to online activities. We invite all nonprofit organizations seeking new ways to collect funding through year-end campaigns to visit the site, add themselves if they’re not already listed, and share this new way of giving with their supporters.” In addition to the money they’re raising, the nonprofits get more social media visibility via the Twitter connection. Callie Langford, Communications Manager of CASA (Court Appointed Special Advocates), says HelpAttack! raised awareness of her organization and provided “a no-fuss way for us to receive additional donations, engage with new and old donors, and share details about our upcoming events.” [Link to HelpAttack!]
Larry Lessig complains that Sorkin’s ignorance of Internet technology caused him to miss the real story here, that Facebook exists because the Internet is free and open and presents few barriers to innovation. But I don’t think Sorkin wanted to write that story – he found drama in the Zuckerberg vs world conflict and wrote the story he had to write, acknowledging that he made no attempt to be true-to-fact. He does pick up on the IP issue, and the fact that Zuckerberg shouldn’t have been forced to pay the Winkelvoss twins (there’s a line in the film where Zuckerberg says a guy who builds a better chair shouldn’t have to share his profits with anybody else who’s thought about building a chair before he got to it). In the film, he’s clearly having to pay because his grating personality and arrogance make him unattractive, not on the merit of the facts of the case. Eduardo Saverin seems in the film to have been screwed over, though one could argue that dilution of his shares was justifiable owing to a lack of commitment to the enterprise. More here.
After seeing the film, and reading and thinking some more about the creation and evolution of Facebook, I find that I have more respect for Zuckerberg’s genius and his drive… but like many I’m concerned about his apparent lack of social and ethical depth, especially since Facebook is how so many people today experience the Internet. Working on a talk about the future of the Internet, I’m finding that one plausible scenario is that Facebook replaces the web as a kind of operating system/interface. What are the implications?
When Obama was President-Elect, Gary Chapman at the LBJ School in Austin spoke to a local community media summit and told how the Obama Transition Team had been working with the LBJ School on government transparency, with Open Government as the new administrations highest priority. Beth Noveck, Assistant to the White House CTO, was in Manor affirming that priority – the Obama Administration is providing leadership from the top.
In the last 5 years or so, as we’ve seen an acceleration of digital convergence and increasingly pervasive use of smart digital devices to access all sorts of information, we’ve seen a disruptive democratization of knowledge and information and demand for all sorts of data to be opened up via application programming interfaces. The world’s information is increasingly sorted, sifted, and combined in various useful and creative ways. This is transforming the worlds of journalism, healthcare, energy, and law as well as politics and government. The Manor gathering was an acknowledgement and update. Janet Gilmore of the Texas Department of Information Resources noted that there’s an open data movement within governments – and governments have all sorts of data sets they can expose – about weather, wildlife, real estate, income flows, resource locations, etc.
There’s also a huge potential for government at all levels to use social media to engage citizens – not just to get the word out about what government is doing, but listening to citizen input on what government should be doing. The message I heard in Manor is that people don’t want to talk about doing cool and innovative stuff with emerging technologies, they want to stop talking and start doing. And there’s so many easy ways to start doing: WordPress sites, 311 systems, Facebook and Twitter presences, QR codes, mobile applications… a list as long as crowdsourced minds can make it. Manor is soliciting ideas and conceiving new ways to incorporate technologies via its Labs, in partnership with Stanford Univeresity’s Peace Dot Program and others.
There are many challenges to opening up government, not the least of which is culture. Someone at the Manor gathering commented that “the technology is easy, but the people are hard.” That speaks to all sorts of challenges – training and adoption, privacy issues, culture change, apathy, control. But we’re on kind of a roll here, and picking up momentum and energy.
On January 28th and 29th, there will be a Texas Government 2.0 Barcamp at the Eastview Campus of Austin Community College. Watch this space for more information.
The post’s subject is “Healthcare Blogging: Wide Open Opportunities,” but the post itself is not just abou9t healthcare blogging. It’s a more general explanation why blogging is NOT dead, contrary to the opinion, expressed by some supposed social media experts, that “blogging wasn’t worth the effort and that nobody reads blogs.” Of course, “experts” who are totally focused on Facebook, Twitter, and Youtube argue that those platforms are “all that’s needed anymore and that … websites [including blogs] were basically useless.”
Facebook, Twitter, and YouTube, among other social apps, are indeed important to consider in creating an organizational media strategy; many businesses truly don’t understand how to use them effectively. Anyone hoping to create a vital and productive Internet presence should go where the conversations are, generally Twitter and Facebook.
Note that there’s a lot of confusion and questioning about the future of the Internet. John Battelle posts about points of control, and Tim O’Reilly has posted a map to highlight the point that we’re seeing platform wars from which the Internet of the future will emerge. [Link to complete map.] Blogs are nowhere on that map, probably because blogs will be everywhere in that world, like trees spewing oxygen into the ecosystem.
So blogs and web sites will continue to be critical points of presence for individuals and organizations, where they will develop more static core content, and dynamic emerging content via blogs, to show expertise, articulate new ideas, publish news about relevant organizations or projects, etc.
Some history: Blogs catalyzed the mainstreaming of social technology by making it easy for anyone to publish online. This meant more writers and more readers, a more robust social ecosystem online, which spiraled ever greater adoption. As more people were communicating in more ways over the web, social network platforms and messaging systems other than blogs appeared and evolved – the platforms on the O’Reilly/Battelle map. The growth of interest in social connection and persistent short messaging made Twitter a hot phenomenon, and as Facebook incorporated its own form of short messaging and activity streaming, it grew like wildfire and became the mainstream platform of choice for all sorts of social activity.
A new breed of consultants emerged who were not especially active on the Internet before Twitter and Facebook came along. I would argue that these consultants have blinders on; because of their limited experience, they don’t have a deep understanding of the Internet and the broader set of potentials inherent in its still-evolving ecosystem. Much of what you hear about “social media” is noise generated by folks who’re smart enough, but have limited experience and constrained vision. Considering that, confusion around “platform wars,” anxiety over economic instability, persistent growing deluges of unfiltered information, it’s great to see a breath of fresh air like the post at “Health is Social.” In fact, I’m finding that empowered patients and their advocates are as clear as anybody about the current and potential uses of social media in their world. They’re in the middle of a revolution that depends on the Internet, democracy of information, and robust social knowledge-sharing environments (patient communities).
I have more to say another day about the importance of deep, sustained conversation, not really supported by Twitter/Facebook short messaging/activity streaming strategies.
The informal group includes Evan Smith from Texas Tribune, Chris Tomlinson from Texas Observer, Matt Glazer of Burnt Orange Report, Dan Gillmor from the Knight Center for Digital Media Entrepreneurship, Tom Stites from the Banyan Project, Burt Herman from Storify and Hacks/Hackers, Jennifer 8. Lee of the Knight News Challenge,, Jay Rosen of NYU, and Andrew Haeg of the American Public Media Public Insight Network.
We’d be thrilled to get your vote for each and every one of these sessions, or for any you have time to review!
As so often happens with me, I was already thinking about attention when I found this particular data point that brought my thinking into focus. I had just been reading an article about Texas Tribune’s recent QRANK Live event, which I sadly missed – sadly because I’m a QRANK addict and was signed up intending to go. QRANK is a game you can play once a day via iPhone, iPad, or Facebook. It’s a quiz where you respond to fifteen out of twenty multiple choice questions that are presented. The questions are categorized (Entertainment, Science and Nature, Literature, History and Place, Life, Business and Government, Sports) but the categories are broad, so they’re all over the map. Successful players are eclectic, have read broadly, have heads full of random inconsistent facts. I’m often surprised at what people know (or know enough to guess correctly). I’m an average player, though a few years ago I would have been much better, but I’ve become more focused lately. I often say that “my head’s too full,” but I expose myself less often to facts I don’t seem to need and more on facts that are relevant to my work in specific areas.
The four guys in the Morris documentary probably would not have done well with QRANK. They’re also very focused on what they do, and that focus makes them very effective. But it also makes it less likely that they’re soaking up trivia.
You may think I’m going to say I think this narrow focus is better, that real genius involves focus and concentration on “just one thing.” But I’m actually concerned that a narrow focus constrains creativity. I find that when I do cast my net more widely, I find connections and synergies that I would miss if I was always narrowly focused. What’s important is balance: be focused on what you do but allow time for exploration.
Related to this is the problem of attention, and I think that’s where we really have an issue. I just spent 3-4 years studying and thinking about social media, which meant that I was also using social media more and more. Much of the activity so categorized is happening on Twitter, which I refer to as “drive by” conversation. Twitter conditions us to share and take small chunks or packets of diverse information. Thought many attempt conversation via Twitter, real conversatons via microblog form are fragmented and constrained. Facebook is similar – in its activity streams longer conversations do break out, and are still more coherent, but they’re still short bursts, all over the map, and we’re in and out of them quickly.
I find value in Twitter and Facebook conversations, and I appreciate the fact that I can sustain so many relationships, ranging from strong to weak connections, in those spaces. I’m a social media advocate and strategist, and I think we’re evolving a rather amazing environment for all sorts of productive communication and organization that were never possible before. I could go on about this at length.
But the point I’m getting to today is that we need balance. We need to work on our sustained attention and have places to go for sustained, coherent conversations. I’m personally working to manage my attention, be disciplined and focused, without losing the value of random online exploration and the power of serendipity.
I found this post by Steve Ivy. He’s talking specifically about the third person perspective in autoposts that record users’ actions, vs content that users posts. Interesting point about Twitter – it’s mostly comments rather than actions (aside from location app checkins, e.g. Foursquare and Gowalla).
Steve doesn’t like the third person for these reports, but I’m not clear there’s a better way. Imagine a string of “I did this” posts – it’s more efficient and clear to say that “Jon did this,” rather than “I” with a signature or an avatar.
Good point about how the Flickr UI makes the third person reports less prominent, stressing their ambience relative to actual comments.
How much of this stuff do we really want to know? I want to have conversations with people online, I don’t necessarily care as much what they like or unlike, what they added to their Netflix queue, where they last checked in, what they scored on QRANK, etc. Well, actually, I do care about the latter, if they scored less than I did.
I don’t necessarily want these third person reports to go away – they add to the sense of activity, the life of the system. But I can see where it makes sense to turn down the volume on those things and stress comments.
It’s my privilege to lead a discussion with Nancy, John, and Etienne over the next two weeks at the WELL. The WELL, a seminal online community (where Nancy and I cohost discussions about virtual communities), is a great fit for this conversation. You don’t have to be a member of the WELL to ask questions or comment – just send an email to inkwell at well.com.